Privacy policy

This policy explains how Dealz processes personal data in line with the UAE Personal Data Protection Law (Federal Decree-Law No. 45 of 2021).

Data we collect

• Account data: name, email, phone, preferred language and, for brokers, agency name and RERA BRN.
• Inquiry data: the offer you asked about, your message, budget range, preferred contact time and the consents you gave.
• Usage data: pages viewed and searches, collected only with your analytics consent.

Why we use it

To answer your inquiries, send the alerts you subscribed to, operate your account and improve the service. We share your contact details with a developer or partner broker only when you tick the partner-sharing consent for that inquiry.

Retention

Inquiry records are kept while needed for the inquiry and our legal obligations; analytics events are deleted after 400 days.

Your rights

You can access and correct your data in your account, withdraw consents, unsubscribe from alerts with one click and delete your account at any time from the account settings, which anonymises your inquiries.

Advertising measurement

With your consent to analytics and marketing cookies, we measure our advertising with Meta Platforms (Meta Pixel and the Meta Conversions API) and Google (Google Analytics 4, Google Tag Manager and Google Ads). The browser tags run only after you choose “Accept all”, and never when your browser sends a Global Privacy Control signal. When you send an inquiry after that choice, we also send Meta a server-side conversion event containing a hashed form of your e-mail address and phone number, your IP address and browser user agent, the Meta cookies _fbp / _fbc and the ad click identifier, so that the ad that brought you can be credited and duplicates removed. Legal basis: your consent, which you can withdraw at any time from the cookie settings link in the footer. We keep the campaign parameters of your visit (UTM values and click identifiers) with your inquiry for as long as the inquiry record exists; the recipients process the data under their own policies.